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Is VIDA Down?

Identity & AuthLive status, outages, and incident history

No. VIDA is up right now.

Every monitored VIDA system is operational as of November 14, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · every 60s

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Official VIDA status page
How we know: the official VIDA status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

VIDA Status Summary

As of 18:57 UTC on 14 November 2026, VIDA is operational. PulsAPI checked VIDA's official status page and found 20 of 20 components operational, with no active incidents. The latest incident, "VIDA All Service - Network Provider Incident", was on Nov 6, 2026 and lasted 1h 16m.

Cite as: PulsAPI, “VIDA status”, checked 14 November 2026, 18:57 UTC. https://www.pulsapi.com/services/vida

VIDA Component Status

The main VIDA systems on this page. All 20 are operational right now.

20operational
Authoritative source » Biometric Verification - Authoritative Sources
Operational
Authoritative source » eMeterai Service - Peruri
Operational
Authoritative source » Identity Verification - Authoritative Sources
Operational

17 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Authoritative source » Network Provider Service, VIDA Auth Services » Device Token services, VIDA Auth Services » Phone Token Service, VIDA Auth Services » VIDA Face Match Services, VIDA Liveness Service » Liveness API, VIDA Liveness Service » Liveness SDK, VIDA OCR Service » VIDA OCR, VIDA OCR Service » VIDA OCR & Document Verification, VIDA Sign Service » Cloud Signing, VIDA Sign Service » Digital Sign - API, VIDA Sign Service » OCSP services, VIDA Sign Service » VIDA eMeterai service, and 5 more.

See all of them free

Component statuses may change independently during partial outages.

Recent VIDA Outages & Incidents

Incident history from the official VIDA status page, including resolution updates.

VIDA All Service - Network Provider IncidentResolved Nov 6, 2026 · 1h 16mResolved

This incident has been resolved. --- [2026-11-06T17:01:38.282+07:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-11-06T16:06:29.430+07:00] (identified) Some VIDA customers may be experiencing degraded performance on certain VIDA services. This issue originates from our Network Provider, and we have already escalated it to their team for further resolution.

VIDA Auth ServicesResolved Oct 23, 2026 · 56 minResolved

This incident has been resolved. --- [2026-10-23T17:59:01.552+07:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-10-23T17:14:12.656+07:00] (identified) VIDA is experiencing degraded performance on VIDA Authentication Services due to an issue. The VIDA technical team has investigating the issue.

VIDA Verify Service (FR&Demog) - Authoritative Source IncidentResolved Oct 22, 2026 · 55 minResolved

This incident has been resolved. --- [2026-10-22T18:43:17.718+07:00] (monitoring) VIDA authority partner team has implemented the new fixing and services are coming back to normal now. We are monitoring the results. --- [2026-10-22T18:05:32.959+07:00] (identified) VIDA is experiencing degraded performance for some service requests on VIDA Verify Services due to an issue with our Authoritative Partner's services. The VIDA technical team has investigated the issue and identified that the root cause appears to be with our Authoritative Partner. We are actively collaborating with their team to restore service.

VIDA Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a VIDA incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history3 days observed
Nov 12100.00% averageNov 14

Live VIDA Outage Reports

Problems reported by engineers using VIDA. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No VIDA problems reported yet.

Something wrong with VIDA on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About VIDA

VIDA's status page at status.vida.id lists 20 components, such as Biometric Verification - Authoritative Sources, Identity Verification - Authoritative Sources and Network Provider Service. We read that page every few minutes and keep the incident history, so you can tell whether a problem is on VIDA's side or yours.

VIDA Status FAQ

Is VIDA down right now?

The verdict at the top of this page comes from the latest poll of the official VIDA status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if VIDA is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until VIDA recovers.

How do I check VIDA uptime history?

PulsAPI tracks VIDA uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever VIDA changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect VIDA outages?

PulsAPI reads the official VIDA status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual VIDA components?

Yes. PulsAPI monitors 20 individual VIDA components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when VIDA goes down?

Yes. Create a free account and subscribe to VIDA: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with VIDA to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot VIDA problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor VIDA?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so VIDA plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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