Is Watermark Insights Down?

This incident has been resolved. --- [2026-09-25T05:17:21.457-04:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-09-25T05:13:04.136-04:00] (identified) The issue has been identified and a fix is being implemented. --- [2026-09-25T05:12:19.014-04:00] (monitoring) The issue leading to the recent service interruption affecting Course Evaluations & Surveys in our European region has been fully resolved. We are currently monitoring the system to prevent any further disruptions. You may resume your normal activities. We apologize for any inconvenience this interruption may have caused --- [2026-09-25T04:36:31.206-04:00] (identified) We have successfully identified the cause of the interruption affecting Course Evaluations & Surveys for our European region and are working to restore service. We will continue to provide updates as we progress towards fully resolving the issue. --- [2026-09-25T03:51:39.659-04:00] (investigating) Some clients in our European region are experiencing intermittent slowness or service interruption with Course Evaluations & Surveys. We will continue to provide updates as we progress towards fully resolving the issue.

The recent issue affecting Planning & Self-Study services has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services. We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences. Should you require further information or assistance, please reach out to our support team. Thank you for your patience, understanding, and continued support. --- [2026-09-23T09:39:04.870-04:00] (monitoring) A fix for the recent performance degradation affecting Planning & Self-Study has been deployed. We are monitoring for any further disruptions. You may resume your normal activities, and we apologize for any inconvenience this outage may have caused. --- [2026-09-22T17:18:43.342-04:00] (investigating) Our team is continuing to investigate this issue. We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team is taking steps to implement improvements. We will continue to provide updates as we progress towards fully resolving the issue. --- [2026-09-23T09:39:15.100-04:00] (investigating) Our team is currently investigating a potential performance degradation that may be affecting certain functionalities with Planning & Self-Study. We will continue to provide updates as we progress towards fully resolving the issue. --- [2026-09-23T09:39:20.183-04:00] (investigating) Our team is currently investigating a potential performance degradation that may be affecting certain functionalities with Planning & Self-Study. We will continue to provide updates as we progress towards fully resolving the issue.

The recent issue affecting Facutly Success RPT services has been thoroughly resolved and the case is now officially closed. After rigorous testing and monitoring, we are confident in the stability and performance of our services. We understand the importance of continuous service availability and apologize for any inconvenience this incident may have caused. Our team has taken proactive steps to not only address the immediate issue but also to implement improvements aimed at preventing future occurrences. Should you require further information or assistance, please reach out to our support team. Thank you for your patience, understanding, and continued support. --- [2026-09-22T16:16:40.732-04:00] (monitoring) The issue leading to the recent service outage affecting Faculty Success RPT has been fully resolved. We are monitoring for any further disruptions. You may resume your normal activities. If you continue to observe issues with reports in RPT, please manually refresh the reports. We apologize for any inconvenience this outage may have caused. --- [2026-09-22T16:17:41.668-04:00] (monitoring) The issue leading to the recent service outage affecting Faculty Success RPT has been fully resolved. We are monitoring for any further disruptions. You may resume your normal activities. If you continue to observe issues with reports in RPT, please manually refresh the reports. We apologize for any inconvenience this outage may have caused. --- [2026-09-22T15:54:26.576-04:00] (identified) We have identified the issue and are working on a fix for attached Full-Service Reports on active tasks within the Reviews, Promotion and Tenure module. We will continue to provide updates as we progress towards fully resolving the issue. --- [2026-09-22T15:01:40.382-04:00] (identified) We are continuing to investigate this issue. We will continue to provide updates as we progress towards fully resolving the issue. --- [2026-09-22T14:04:51.265-04:00] (identified) We are continuing to investigate this issue. We've identified that this impacts attached Full-Service Reports on active tasks within the Reviews, Promotion and Tenure module. We will continue to provide updates as we progress towards fully resolving the issue. --- [2026-09-22T13:57:04.389-04:00] (investigating) We are continuing to investigate this issue. --- [2026-09-22T13:25:46.912-04:00] (investigating) We are continuing to investigate this issue. --- [2026-09-22T12:58:43.008-04:00] (investigating) We are continuing to investigate this issue. --- [2026-09-22T12:26:26.447-04:00] (investigating) We are continuing to investigate this issue. --- [2026-09-22T11:52:59.582-04:00] (investigating) Our team is currently investigating a potential service outage that may be affecting attached reports within Faculty Success Reviews, Promotion and Tenure. We will continue to provide updates as we progress towards fully resolving the issue.