Requesting a Service
How to request a missing service to be added to PulsAPI's monitored catalog.
Requesting a Service
PulsAPI monitors 200+ services and the catalog is growing. If a service your team depends on is not listed yet, you can request it directly from the app.
Where to find the request button
The Request a Service button is available in two places:
- Catalog Browser — at the top of the page, next to the search bar.
- Service Directory — in the header area of the services list.
How to submit a request
- Click Request a Service.
- Fill in the request form:
| Field | Required | Description |
|---|---|---|
| Service name | Yes | The name of the provider (e.g., "Render", "Neon"). |
| Status page URL | Yes | The public URL of the provider's status page (e.g., https://status.render.com). |
| Category | No | Suggest a category (CLOUD, CDN, AI_ML, DATABASE, etc.). |
| Notes | No | Any extra context — e.g., specific components you care about. |
- Click Submit Request.
- You will see a confirmation message with a reference number.
You need to be signed in to submit a service request. If you are not signed in, the form will prompt you to log in first.
What happens after you submit
- Review — The PulsAPI team reviews the request and verifies the status page is publicly accessible and machine-readable.
- Integration — If approved, PulsAPI builds a crawler for the service's status page and maps its components.
- Live — The service appears in the catalog. You (and anyone else who requested it) are notified by email.
Typical turnaround time is 2 to 5 business days. Complex integrations (non-standard status page formats) may take longer.
PulsAPI can only monitor services that have a publicly accessible status page. Internal or authenticated status endpoints cannot be crawled.
Tracking your requests
You can view the status of your submitted requests from Settings → Service Requests. Each request shows:
- Service name
- Submission date
- Current status: Pending, In Progress, Added, or Declined
If a request is declined, the reason is shown (e.g., the provider does not have a public status page).
Next steps
- Catalog Browser — Browse the current catalog.
- Service Directory — See all monitored services.
- Support — Need help with a request? Contact the PulsAPI team.